Help Desk Manager
  • 21 Nov 2022
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Help Desk Manager

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Every User Role within One to One Plus has certain security permissions associated with it.

Below is a chart designed to show exactly which permissions the Help Desk Mananger role has:

Role:
Asset Manager
Record TypeViewEditAdd
Dashboard


Sites


Manage


Add New


Export


Assets


Manage


Add New


Assign


Turn In


Print Asset Labels


Bulk Update


Bulk Assign


Quick Add


Export


Inventory Audit


Students


Manage


Add New


Print Student Labels


Export


Staff


Manage


UserPolicy Template


Add New


Print Staff Labels


Export


Locations


Manage


Export 


Help Desk


ManageXXX
Ticket History


Add NewXXX
My TicketsXXX
My QueuesXXX
Submit TicketXXX
Bulk Update


Invoices


Manage


Add New Invoice


Add New Payment


Bulk Invoicing


Print All


Reports


Run Reports


Save Reports


Settings



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